Together, let’s bloom with resilience.

FAQs

What is the rate for counseling sessions?

The individual rate is $140 for a 50-minute counseling session conducted via our secure, HIPAA-compliant video platform.

Reduced-cost sessions are available to those who qualify. Please inquire for more information about our reduced-cost options.

How often will I meet for counseling sessions?

Clients typically meet weekly or every other week. The frequency of sessions is determined collaboratively based on your individual needs and counseling goals.

Do you accept insurance?

Resilient Vida Counseling & Wellness is an Out-of-Network Provider. This means I do not accept health insurance. If you have out-of-network benefits, I can provide you with a superbill (itemized receipt), so that you can be reimbursed by your insurance depending on your plan’s coverage.

 You can use your health reimbursement account, health savings account, or flexible savings account (HSA/FSA) account for services.

Are you able to bill for out-of-network benefits?

To simplify your billing process, I have partnered with Mentaya, a service that streamlines getting reimbursed for your counseling sessions through out-of-network benefits. This service will submit your out-of-network claims directly to your insurance provider and manage all necessary insurance follow-up on your behalf.

Here's how it works:

  1. Sign up for Mentaya: https://mentaya.co/inviteclient/Q2HMNrhhA1WB3zWPCVgm

  2. The practice will enter your sessions into the platform.

  3. Mentaya submits the claim and handles any insurance follow-up.

  4. You get reimbursed by insurance!

Mentaya charges a 5% fee per claim, which includes handling any paperwork required, dealing with denials, and calling insurance companies. It's risk-free: They guarantee claims are successfully submitted, or a full refund of their fees.

What is the difference between a consultation and an individual counseling session?

A free consultation is a brief, 20-minute conversation designed to help you determine if my counseling services are a good fit for your needs. It's an opportunity for us to connect, discuss what brings you to counseling, and for you to ask any initial questions you might have. It's a no-pressure way to see if we would be a good match for working together.

An individual counseling session is a 50-minute session focused on the counseling process. During these sessions, we'll delve deeper into your concerns, work on building coping skills, and develop strategies for enhancing your overall wellness. These sessions are dedicated to helping you achieve your therapeutic goals and personal growth.

What is your cancellation policy?

Your appointment time is reserved specifically for you. If you need to cancel or reschedule your appointment, please contact me at least 24 hours in advance of your scheduled appointment time.

If you cancel with less than 24 hours' notice or fail to attend your scheduled appointment, you will be charged a $85 cancellation fee. This fee will be billed to you directly.

What is a “Good Faith Estimate”?

You have the right to receive a "Good Faith Estimate" explaining how much your mental health care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical and mental health items and services before you receive those services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.

Book a free consultation to learn more about the counseling services offered at Resilient Vida.